Like most electronic devices, Intercom Systems are not immune to issues that may occur from time to time. Common problems associated with intercom systems, and troubleshooting them is crucial to keeping your intercom system operational and functional to reap the benefits of continued use. A few of the most common problems that you may encounter with your intercom system are: 

1. Hearing a humming noise
2. Power supply failure
3. Faulty wiring resulting in service disruption
4. Interference from other appliances
5. Alert fatigue

Here’s a quick troubleshooting guide for these common issues:

Humming Noise
Many intercom problems are electrical. Faulty wiring can disrupt the signal, causing a humming sound or static. The intercom system may even die without warning. If you have this problem, contact an intercom repair expert for assistance. They’ll be able to isolate the problem and resolve it quickly.

Power Supply Failure
Static or audio problems: while not an immediate symptom, static or humming sounds may indicate a more serious problem. If the intercom fails to produce any sound, it may be the result of a blown fuse or faulty power supply. Troubleshooting common problems with intercom systems begins by identifying the source of the abnormal sound.

Faulty Wiring
Besides having trouble with the sound, intercom systems can also suffer from faulty wiring. In order to check the wiring, pull off the casing and ensure all wires are seated as described in the manufacturer’s manual. Correcting the positioning of the wires and ensuring they are seated in the proper way may resolve your issue. If the wires are loose or are exposed to heavy dust, clean them and make sure they are properly connected.

Interference From Other Appliances
There are three main causes of intercom static, and the first thing to look for is the source. In some cases, the source is simply a loose wire or a faulty switch. Depending on the type of intercom, interference can also be caused by power issues or other appliances using the same frequency. Nevertheless, if the static is persistent, the entire system may not work and will require service by a certified technician.

Alert Fatigue
If you are running an intercom system at a small business, troubleshooting common problems can be a daunting task. Inefficient alerts are a common cause of failure. A simple troubleshooting guide can provide the necessary information to resolve any issues quickly and efficiently.  

Academy Intercom has reliable, experienced and customer friendly technical service staff and field technicians that specialize in troubleshooting and  resolving every possible intercom system issue. Please contact us @ 1 (212) 539-1000 by phone or click here to contact us via our support form. We look forward to hearing from you soon!

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